Return Policy

Volunteers Traders 7 Days Checking & Replacement Warranty

Volunteers Traders believes in making online shopping a phenomenal experience centered around you, so you can enjoy complete satisfaction along with the impeccable level of service. That’s why we believe you have every right to have your product checked, and, if needed, replaced. Because at Volunteers Traders,

“If You’re Not Happy, We’re Not Happy.”
That’s why we have our famous 7-days Checking & Replacement Warranty.

What is it?

Though you won’t ever need it, our 7-days Replacement and Checking Warranty is a service we created in order to provide you with complete peace of mind. You have 7 days, that’s 168 hours, to check your product for any unlikely operational or internal issues. However, If the product is physically damaged or broken upon delivery, you should immediately notify us within 24 hours at E-mail : sales@volunteerstraders.com so that we can replace your product.

In case you find one, give us a call or email us. We’ll verify your claim and replace the product for you right away.

Volunteers Traders replacement policy is valid for 2 situations/circumstances:

In case you are delivered the wrong product.
In case the product delivered to you has some defect or issue.
However, to complete replacement of your product, the product should be:

Undamaged, unused and in the condition in which it was received
The parcel contains its original product packaging, manufacturer’s containers, documentation, warranty cards, manuals, and all accessories that came in or attached to the product when ordered.
None of the items mentioned above, including the product itself, is defaced or marked in any way, shape, or form.
If you would like any further clarification about our return & replacement policy, feel free to contact us at E-mail : sales@volunteerstraders.com

Jurisdiction:

Customers in case of dispute can send legal documents to Volunteers Traders at Address: 5900 Balcones Drive #16799 Austin,TX 78731. All such cases would be held in consumer court Austin,TX. Volunteers Traders shall recover legal cost from the customer in case of false claim proven by the court of law.

Limited Liability:

To the maximum extent permitted under applicable laws, under on circumstances including negligence, shall Volunteers Traders or its directors, officers, employees or agents be liable for any incidental, special or consequential damages (including but not limited to, loss of business profits, business interruption, loss of business information etc) arising to use the services. Any dispute arising out shall be resolved, falling amicable settlement, According to federal law in the United States, an ecommerce business does not have to have a returns and refunds policy. But, it is mandatory to provide replacements or refunds for defective products, the venue of arbitration shall be Austin,TX